Delivery &
Tracking
Track your order, find out how delivery works, or get directions to our collection point.
Track Your
Order
Enter your order email address or order number to find your tracking info.
Can't find your order? Contact us and we'll help you out.
How Delivery Works
Order by Sunday
Place your order before Sunday midnight to be included in that week's batch.
Packed Monday
Your meals are freshly prepared and packed every Monday morning.
Delivered Tuesday
DPD Next Day delivers to your door on Tuesday. You'll receive a tracking link by email.
Delivery Info
- → Free delivery on all orders
- → Delivered via DPD Next Day
- → You'll receive a DPD tracking email once dispatched
- → Meals are chilled and packed in insulated boxes
- → If nobody is home, DPD will leave in a safe place or with a neighbour
- → Delivery to mainland UK only
Key Dates
- → Order cutoff: Sunday midnight
- → Prep day: Monday
- → Dispatch: Monday evening
- → Delivery: Tuesday
- → Best before: 4–5 days from delivery
Collection
Collection Details
- → Collection is available free of charge
- → Collection day: Tuesday
- → Collection window: 10am – 6pm
- → You'll receive a ready notification by email when your order is ready
- → Please bring your order confirmation email
Collection Address
The Hair Lounge
B17 8JR
Park outside The Hair Lounge — we'll bring your order out.
Questions about your delivery? Contact us and we'll sort it out.