Delivery &
Tracking
Track your order, find out how delivery works, or get directions to our collection point.
Track Your
Order
Enter your order email address or order number to find your tracking info.
Can't find your order? Contact us and we'll help you out.
How Delivery Works
Order by Sunday
Place your order before Sunday midnight to be included in that week's batch.
Packed Monday
Your meals are freshly prepared and packed every Monday morning.
Local Delivery
We deliver directly to eligible Birmingham addresses on your confirmed delivery date.
Delivery Info
- → Free delivery on all orders
- → Local delivery within Birmingham only
- → You'll receive an order update by email
- → Meals are chilled and packed in insulated boxes
- → Please make sure someone can receive the chilled meals
- → Your postcode is checked at checkout
Key Dates
- → Order cutoff: Sunday midnight
- → Prep day: Monday
- → Dispatch: Monday evening
- → Delivery: Tuesday
- → Best before: 4–5 days from delivery
Collection
Collection Details
- → Collection is available free of charge
- → We'll message you on WhatsApp to arrange a collection time
- → Please bring your order confirmation email
Collection Address
The Hair Lounge
B17 8JR
Park outside The Hair Lounge — we'll bring your order out.
Questions about your delivery? Contact us and we'll sort it out.